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Returns policy

FOR RETURN INSTRUCTIONS, PLEASE CONTACT CUSTOMER SERVICE AT 757-777-7712 
PLEASE DO NOT RETURN TO PO BOX.

To guarantee your satisfaction, we offer the following returns policy

A 1 year warranty on defective items. How long can your Eroscillator last beyond that? Well, there are so many of the original ones still functioning that we may not know for years.

A 30 day return policy on unused/unsheathed devices with full refund on the purchased items. So you can remain worry free if you or your significant other have a change of mind. Note that This only applies if the seal is not broken on the Eroscillator.

A 30 day refund policy for used items. In the unlikely event you are not satisfied with your Eroscillator, you have 30 days to return it for a refund. A 20% sanitary disposal fee applies as we cannot repurpose used devices, for obvious health rules and FDA regulations.

Please note that shipping costs are non refundable.

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